Goa Tour Packages from Mumbai (3 Nights and 4 Days)

1. Booking Policy

• All tour packages are subject to availability at the time of booking.
• To confirm your booking, a minimum advance payment of 30% of the total package cost is required.
• The balance payment must be completed before the start of the journey unless otherwise agreed in writing.
• Bookings can be made online through our website or via WhatsApp/email confirmation.

2. Inclusions & Exclusions

Inclusions:

• Cab rental charges as per itinerary (including driver allowance).
• Toll, parking, and state tax (if mentioned in the package).
• Sightseeing and travel as per the confirmed itinerary.

Exclusions:

• Entry fees at monuments, temples, or sightseeing places.
• Meals, accommodation, or personal expenses (unless specified).
• Extra kilometers or extra hours beyond the itinerary limit (will be charged additionally).

3. Travel Timing Policy

• Each tour package includes a specific travel duration and timing
• Guests must adhere to the agreed itinerary and return timing.
• If the cab is retained beyond the scheduled time or exceeds the package kilometer limit, additional charges will apply as per the company’s rate chart.
• Night driving after 10:00 PM will attract an additional driver allowance.

4. Cancellation Policy

• 7 days or more before travel date: 90% refund of advance amount.
• 3–6 days before travel date: 50% refund of advance amount.
• Less than 3 days or same-day cancellation: No refund.
• No refund will be provided for partially used tours or unused services.

5. Refund Policy

• All approved refunds will be processed within 7–10 working days via the original mode of payment.
• In case of cancellation due to unavoidable reasons (natural calamity, government restrictions, etc.), RoundTripCab will offer a reschedule option or credit note.

6. Cab & Driver Policy

• All cabs are sanitized and checked before departure.
• Drivers are experienced, courteous, and familiar with local routes.
• Night driving (after 10:00 PM) is not permitted unless agreed prior.
• Any change in route or extended trip must be informed and approved in advance.

7. Customer Responsibility

• Guests must verify itinerary details before confirming the booking.
• RoundTripCab is not responsible for delays caused by traffic, weather, or road conditions.
• Customers are advised to carry valid ID proofs during the journey.
• Customers are expected to respect time schedules; delays may lead to additional waiting or overtime charges.

8. Liability

• RoundTripCab acts only as a service facilitator for cab rentals and does not own hotels or sightseeing spots.
• We are not liable for loss, injury, or damage to personal belongings during the trip.

9. Modification or Rescheduling

• Requests to change travel dates or routes will be subject to availability and price differences.
• Any modifications must be requested at least 48 hours before the journey.